Create a Catch-All Email Account

  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: AccountCenter access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Plesk administrator access


The following guide will show you how to create a catch-all email alias.


  • It is important to note that adding a catch-all email alias has been known to produce more spam.
  • It is also advisable that you do not forward a catch-all to an external email address.

Instructions for the Grid

1. To get started, log into the Media Temple Account Center.


2. Once logged in, you will see your account "Overview". Click on the "Admin" button for your Grid.


3. Next, select Email Aliases & Forwarders.


4. Once you are on the Email Aliases page, select "Add New".


5. This will open up a new page in which you can create a new email alias. Please note the items underlined in orange below. Since our objective is to create a catch-all, you will want to leave the box on the left blank.


6. If you like, you may configure an auto-reply here.


7. Once all of the appropriate fields have been filled in, click "Save".


8. You will be alerted once more to the fact that you are creating a catch-all. Click OK if you would like to proceed.


9. That's it, you're done! Enjoy your catch-all.

As always, please feel free to contact our award-winning support team with questions. 

Instructions for DV

1. Create your email alias. See this article for detailed instructions: How do I create an email alias/forwarder?

2. If you are in the Service Provider view (you have a left nav), complete the following.

    • Click Domains.
    • Next to the appropriate Domain Name, click Open in Control Panel. create_email_nav

3. If you are in the Power User view, the Control Panel is open.

    • Select the Mail tab.

4. Click Change Settings.


5. Under Settings, assign Forward to address to the email alias from Step 1.


6. Click OK to save your changes.

As always, please feel free to contact our award-winning support team with questions. 

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