Managing your files with File Manager

  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access
  • Applies to: DV
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Root user password and/or Plesk administrator access
  • Applies to: DV 4.0
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Root user password and/or Plesk administrator access


This guide shows you how to access a web-based File Manager for your server. The File Manager is useful as a low-volume GUI (graphical user interface) to interact with the files on your server.


The Grid File Manager is provided as a convenient way to access your files from the Account Center. You can quickly upload a file, change a file's name or permissions, or edit the contents of a plaintext file.

    1. Select the primary domain of your Grid hosting package from the Domains menu in the Account Center.                                                   
    2. Select File Manager from the File Management menu.


         3. This will take you to the main page of the File Manager. You should see a list of folders and files.


You now have several options:
  • To enter a folder, click on its name. For example, if you want to see your domains, you would click on the "domains" folder name. In our example domain,, website files will be in the ~/domains/ folder.
  • To create a folder, click the New Folder button on the upper right.


  • To upload a file to your current directory, click on Upload Files in the upper right. 


  • Once the easy upload form has appeared, either click on the Upload File button in the middle of the screen. Or, simply drag the file directly from your desktop into the field.

  • To download a file, select the downward-facing arrow icon to the right of the file you wish to download.
    • Note that the file will be downloaded in a compressed format. More about downloads below.
  • To delete a file or empty folder, find the  located to the right of the file you wish to delete.

  • To rename, edit, or change permissions on a file or folder, click on  located to the right of the file you wish to edit.

    • To rename a file, find the Edit name link in the top right corner.

    • To edit a file using the dynamic editor, simply click directly on the file that you wish to edit. Once you're done, click Save in the top right corner. It must be a plain text file (like an HTML or PHP file).

      Always download a copy of your original file before making changes. By doing so, you will have the option to revert your changes if necessary. 

    • To change your file permissions, again find the  to the right of the file that you wish to edit. Check or uncheck permissions as desired. See File Permissions for a detailed explanation of permissions and security.

    • Be sure to save your changes! 

To upload more than one file at a time, we suggest that you use a FTP (File Transfer Protocol) client. See FTP for suggestions and instructions.

Questions and troubleshooting

Downloaded files look wrong

Files downloaded from the File Manager will typically be in plaintext, so you can view them with a text editor.

However, if you open the file with a text editor and it is full of unusual symbols, your file may be a binary file, or it may be in a compressed format. Compressed files typically have something like .gz or .zip at the end.

To access these files on your computer, open the file with a decompression utility, such as 7-Zip for Windows or StuffIt Expander for Mac. Your computer may also decompress it automatically when you open the file.

I can't upload a file with the same name

The File Manager will not allow you to overwrite an existing file on the server. You must first delete or rename the existing file, or choose a different name for the new file.

Upload takes too long or doesn't finish

Browsers generally don't handle large file uploads very well. Please use a dedicated FTP program to upload files larger than 5 MB, or if you are having trouble with your File Manager upload.

I can't delete folders

As a precaution, we do not allow folders with any kind of content to be deleted. You can either enter that folder and first delete its contents, and then finally delete the higher-level folder, or use a dedicated FTP client to delete multiple files and folders at once.

Folders with the name of . or ..

It is standard to include two folders inside every folder: A single dot (.), representing the current folder, and a double dot (..) representing a folder above the current folder.


The folder with one period is a link to "this folder itself." If you click on it, you'll stay in the same folder, but you will notice a /. being added to your Current Folder. You will still be viewing the same folders.

The folder with two periods is a link to the folder above it. If you click on it, you will go back one folder level. Note that if you've clicked the one with one period first, you'll have to click this one twice to get rid of the /. and then go back a level.

  • View system files.
  • Edit system files.
  • Change the permissions and ownership on a file.
  • Upload or download system files.

The DV server comes with two File Managers. The basic Domain File Manager is located within the Parallels Plesk Panel. The other is the Container File Manager. This is used for advanced operations or to reach files at the root level of the server,

The DV comes with two File Managers. The basic Domain File Manager is located within the Parallels Plesk Panel. The other is the Container File Manager. This is used for advanced operations or to reach files at the root level of the server,

That being said, for more extensive file manipulation, we recommend using SSH instead. See Connecting via SSH to your server and Common SSH commands.


The File Manager will not allow you to edit long files (such as your php.ini) using the GUI. You should download the file, edit it, then upload it again. Or, just use SSH.

Container File Manager

  1. Log into the Plesk Power Panel as the root user. If you need to set or reset your root password, please see How do I enable root access?

    You can access the Power Panel directly by visiting (make sure to substitute your domain name where you see "").
  2. Click on File Manager. 

  3. You can now browse all the files on your server within Plesk.

    Now that you're in the File Manager, you can:

    • Upload a file with the Upload Files tool at the top. Use Choose File to browse to your file, then click Upload. Click + to upload multiple files.
    • Click on a folder to enter it.
    • Click on a file to download it.
    • Under the Actions column: Click on the hand icon to be able to change several administrative properties of the file, such as name, permissions, and ownership.

    • Type a new name next to Name to change the file name.
    • Check and uncheck permissions (see File Permissions for more info).
    • Select the correct user and group from the dropdown menus.
    • Click Submit when you are done making changes.
  4. Click on the down-arrow icon to download a copy of a file.
  5. Click on the pen icon to edit a file. (Note that this works only for short files.)

It is not recommended to upload files to your domains using this File Manager. The files will belong to the root user instead of the appropriate domain user. You can upload files via the domain-level File Manager instead, if you want to use the Plesk GUI.

Do not change ownership on files unless you have a good reason. Do not change permissions on files to 777 (everything checked) apart from testing purposes, as this is a security risk.

Domain File Manager

There is also a File Manager under each domain. It is useful for making a quick edit or upload to one of your website files. For more extensive operations, we recommend using FTP. To reach this File Manager:

  1. Log into the Plesk Control Panel for your domain.


    If you log into Plesk with the admin user, you will be in the Server Administration Panel by default. To get to the Control Panel, click on Domains, then on the Control Panel link next to your domain.

    You can also create a user that will log into the Control Panel by default, which will save you a few clicks on day-to-day webmaster tasks. See Control Panel user.

  2. Click on the Files tab.
  3. Now that you are in the domain's File Manager, you will be able to manage your files.
    • To upload a file, click Upload Files.
    • Click on a folder to enter it to .
    • Click on a file to view or edit it.
  4. Using the file manager's menu, you may also:
    • Click on New to create a file or directory.
    • Click on Copy to create a copy of a file.
    • Click on Move to move a file or files to another directory.
    • Click on Remove to delete files.
    • Click on Change Settings to change the view settings for the file manager.
    • Click on More to access the following options:
      • Extract files from an archive
      • Add files to an archive
      • Calculate the size of files and directories
      • Change the timestamp of files or directories
  5. To Rename a file, Change Permissions or Open a file in a brower, hover your cursor over the file or directory and click the downward pointing arrow.
Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


Powered by Zendesk