How can I change my email password?

•  Applies to: Grid
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: Account Center access
• Applies to: Google Workspace
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: Account Center access
• Applies to: DV
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: Plesk administrator access
• Applies to: VPS Hosting
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: Plesk admin access or cPanel access
• Applies to: DV 4.0
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: Plesk administrator access

Overview

Whether you're doing your every-six-months security update, troubleshooting an email problem, or just feel like typing something different when you log in, you will occasionally need to update your email password. This article provides step-by-step instructions for doing just that.

This guide will show a Server Administrator how to change the password for their Email Users.

TIP:

• Email users can change their own password via uControl or webmail. Note that using either webmail or uControl to change a password requires that you know your current password and are able to log in. 
• Please remember to use strong passwords. For more information, please read: Strong password guidelines.

Grid

1. Log into your Media Temple Account Center.
2. Click on the blue ADMIN button associated to your Grid server.
   
   
   
   
   • Grid Personal, Pro, Eite: Under SERVER SETTINGS, click on Add/Edit Users.
     
     
     
     
   • (gs) Grid Service, Grid Lite: Under EMAIL, click Add/Edit Email Users.
     
     
     
     
3. Click on the icon associated to your desired user.
   
   
   
   
4. Click CHANGE PASSWORD.
   
   
   
   
5. Enter your new password twice. Be sure to use a strong password.
   
   
   
   
6. Then click UPDATE USER to save your edits.

Google Workspace

1. Log into your Media Temple Account Center.
2. While on the Overview page, scroll down to the Google Workspace section of your account.
3. Select the blue ADMIN button associated to your desired domain.
4. Select your desired user.
5. A pop-up menu will appear on your screen. Enter your new password twice.
   • Be sure to use a strong password.
6. Click SAVE CHANGES to save your edits.

Plesk

The following guide was created with a server using Plesk Obsidian (18.0.24)

1. Log into the Plesk Control Panel for your domain.
   
   

   
2. Select the Mail Accounts tab.
   
   

   
   
   

3. Select your email address.
   
   

   
   
   

4. Enter your new password twice. Be sure to use a strong password.
   
   
   
   
5. Select OK to save your edits.

cPanel

The following guide was created with a server using the cPanel theme "paper_lantern."

1. Log into the cPanel account for your domain.
2. Select Email Accounts.
   
   
   
   
3. Select the MANAGE tab that is associated to your email account.
   
   
   
   
4. Input your new password. Be sure to use a strong password
   
   
5. Scroll to the bottom and select the UPDATE EMAIL SETTINGS button.