Advanced Support On-Demand Malware and Blacklist Removal

  • Applies to: All Services
    • Difficulty: Easy
    • Time Needed: Variable
    • Tools Required: AccountCenter Access


The Advanced Support Malware & Blacklist Removal service offers a clean-up of an infected site. Our Advanced Support experts can perform a full site cleanup and website blacklist removal for a one-time fee of $150.


This service does not cover email blacklist removal or compromised email addresses. This service applies to website malware and web-related blacklists (such as Google Safe Browsing) only.


With the Malware & Blacklist Removal service, Advanced Support experts will analyze, locate, and remove the following from your site:

  • Obfuscated JavaScipt Injections
  • Hidden & Malicious iFrames
  • Embedded Trojans
  • Phishing Attempts
  • Cross Site Scripting (XSS)
  • Malicious Redirects
  • Backdoors (e.g., C99, R57, Webshells)
  • SPAM
  • Defacement
  • Anomalies
  • SQL Injection
  • IP Cloaking
  • Drive-by-Downloads

Included with this service is removal from any applicable web blacklists (such as Google) that might be blocking access to your site, getting you back up and running as quickly as possible.

How to order the Malware & Blacklist Removal service

The Advanced Support Malware & Blacklist Removal service may be purchased directly through your AccountCenter or via this link. However, we strongly recommend considering the benefits of the Advanced Support Security Pack, which includes both cleanup and regular monitoring at a far more cost-effective rate.

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