Authentication policy

• Applies to: All Service Types
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: None

Overview

(mt) Media Temple takes security very seriously.

When contacting (mt) for support, you will need to provide a Support PIN generated in your Media Temple account.

Our policy is to not provide any account details to any non-authorized contact that contacts us. If you would like to add an authorized contact, please follow the instructions at: Adding and modifying Contacts.

Resources

To learn how to generate a Support PIN, please read: How can I generate a Support PIN?

See also

• How do I submit a support request?
• How do I respond to a support request?