Using FileZilla for FTP/SFTP

• Applies to: Shared Hosting
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: FileZilla
• Applies to: Grid
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: FileZilla
• Applies to: Legacy DV & VPS Hosting
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: FileZilla
• Applies to: VPS Hosting
  • Difficulty: Easy
  • Time Needed: 10
  • Tools Required: FileZilla

Introduction

FileZilla is a free, open source FTP client for Windows, Mac OS X, and Linux. It supports both FTP and SFTP, and can be used with all (mt) Media Temple services. The first thing you need to do is download a copy of Filezilla at https://filezilla-project.org/download.php?type=client. Please follow the installation steps to install the application on your computer.

Remember to replace example.com with your domain name.

The following tutorial is provided as a courtesy to our customers to help you configure your ftp software to work with (mt) Media Temple's hosting solutions. Third-party software can not be supported directly by (mt) Media Temple. If you have further questions about configuring FileZilla, please visit http://wiki.filezilla-project.org/Using.

For a recent security notice regarding FileZilla, please click here.

Requirements

Before you start, be sure you have these handy:

• Server name: Your access domain or your domain name. Server IP address or your domain name Server IP address or your domain name. Server IP address or your domain name
• Username: Your primary domain or FTP username.
• Username: Your FTP username.
• Password: Your FTP password.

Please see FTP and SFTPFTP and SFTPFTP and SFTP to learn how to find these settings.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by (mt) Media Temple. Please take a moment to review the Statement of Support.

Instructions

Once FileZilla is installed, we can create a bookmark for your FTP settings using the Site Manager.

1. Click on File then Site Manager.
   
2. Click on New Site and rename the bookmark:
   
3. Fill in the following settings:
   
   
   
   
   • Host: s00000.gridserver.com Your server IP address or your domain
   • Port: 21
   • Protocol: FTP - File Transfer Protocol
   • Encryption: Use plain FTP
   • Logon Type: Select Normal
   • User: example.com domainuser
   • Password: Your FTP password.

   NOTE:

   For SFTP, substitute the following settings:

   • Port: 22
   • Protocol: SFTP - SSH File Transfer Protocol
4. Enable Passive Mode: Click on Transfer Settings and under Transfer mode, select Passive.
   

TIP:
If you have trouble connecting, you may also want to click on "Limit number of simultaneous connections" and type 1 in the box.