How can I change the password for the Server Administrator?

  • Applies to: Grid
    • Difficulty: Easy
    • Time Needed: 10
    • Tools Required: Account Center access


This guide will show you how to change the password for the Server Administrator on your Grid. This is different than your Account Center password. You'll need to set this password to log in to your FTP account.


    1. Log into your Account Center.
    2. Click on the blue ADMIN button associated to your Grid server.
    3. Click on Server Admin Password & SSH.


    4. Click on Change Password to change the password.
      • You can also view your Server Administrator username on this page.


    5. Type in the new password in the New Password and Confirm Password sections. Be sure to use a strong password.


      The Account Center now enforces strong email passwords. The password requirements are shown to the right of the password entry fields, as seen above. Each criterion will turn green as it is met. Criteria shown in black have not yet been met.

    6. Click Save to finish.

The Save button will only be enabled if all password requirements have been met. If this button appears grey, the new password does not meet all the requirements.


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