Migrate to a DV from a Grid

  • Applies to: Grid
    • Difficulty: Medium
    • Time Needed: 60
    • Tools Required: FTP client, DNS control


This article will guide you through migrating your website from a Grid to a DV server. You will need to place the order for the new DV service through your AccountCenter. Alternatively, you may call our Sales Department at 310-841-5500 to add this service to your account.

Once the DV server has been provisioned, you are responsible for the full migration.

Advanced Support can help!

If you're having trouble with the steps in this article, additional assistance is available via Advanced Support, our premium services division. For more information on what Advanced Support can do for you, please click here.

Backup content on the Grid

Back up all content on the Grid. This includes databases, email, images, and site files. The following articles will assist you:


Lower TTL

For (mt) hosted DNS zone files, the default TTL value is 12 hours. By lowering this value to 5 minutes and waiting for the original 12-hour interval to pass, DNS propagation will complete in 5 minutes.

Here's how to lower the TTL in your AccountCenter for a domain that uses (mt) nameservers.

  1. Login to your AccountCenter.
  2. Click on the domain for which you wish to lower your TTL.
  3. Click on Edit Zone File.
  4. Click on Lower TTL Value.

No further action required with the zone file until 12 hours have passed and you are ready to point the DNS from the Grid to the DV.


Add the domain to your DV

This article will show you how to add a domain to your DV within the Plesk control panel: Adding a domain in Plesk.

Upload content via FTP/SFTP

Using your IP address for the DV, connect as the FTP user to upload your files to the httpdocs directory. Read this article for details: Using FTP and SFTP.

Create MySQL database(s)

Next, you will need to create the database and import the data from your backup. Here's our article on how to create the database: Creating a database.

Creating email users

You need to create the email accounts listed the Grid on your DV. Please read the following: Creating a POP/IMAP email account.

Moving messages via IMAP

Setup each email user in an email client twice: One using the Access Domain for the Grid and the other using IP address for the DV. Drag and drop messages from the Grid account to the DV account.


Test the site

Once all site content has been migrated, let's test to make sure it works. Navigate to the IP address of your DV to preview. If this is an additional domain added to your DV and you are sharing an IP, you will need to set it as the default domain for the IP. This article will guide you through the steps: DV HOWTO: Set default site for IP address.


Point the DNS

Ready to go live?

  1. Log into your AccountCenter.
  2. Click on the domain you moved to the DV.
  3. Click on Point to Another Server.
  4. Select your DV, then click next.


Close the Grid service

Next, please remember to close your Grid service using the Request To Close link in the Billing section of the AccountCenter. Once your older service has been closed, we will apply any unused portion of the prepaid hosting to your new service.

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