If you have a hosting account somewhere else, but you want to move it to us, thank you! This guide covers migration basics and will help facilitate your move. Please keep in mind that it does not cover every possible migration scenario. Some of the instructions may not be compatible with your setup.
If you're having trouble with the steps in this article, additional assistance is available via Advanced Support, our premium services division. For more information on what Advanced Support can do for you, please click here.
Download your website
Log into your old host and download all the files for your domain to your local computer. The most popular way to do this is through FTP. You will want to follow the appropriate FTP instructions of your old host to connect and download your website.
If you are moving a site that has a database, you will need to make sure we move that database as well. phpMyAdmin and command line are popular methods to export a database. As with FTP, you will want to follow the appropriate instructions of your old host.
Upload your website
Once you've gotten a copy of your website, you can now connect to your Shared Hosting server through FTP and can upload the copy of your website to the /public_html folder. For information on how to connect to your server through FTP, feel free to review the following:
You will additionally want to upload your database. Upload can be done using phpMyAdmin or command line. For more information, see:
Previewing Your Website
After you've gotten the content on your hosting account, you'll want to preview it to make sure it looks good. For that information, see:
Making Your Site Hosted with Us Live
If everything looks good, you can officially make the switch from your old host to us by changing your DNS, which controls which hosting account/server your domain name loads. For information on how to point your DNS to Media Temple, we recommend viewing the following:
DNS changes can take up to 48 hours to display Internet-wide. Once they do — that's it! You're done transferring your hosting account.